Learn to Skate

We pride ourselves on delivering world-class instruction, and our programs are very popular and fill up with wait lists. Therefore, we cannot offer refunds, credits, or make up classes for missed classes and absences (planned or unplanned). We do our best to accommodate any special circumstances, however we cannot prorate your program based on the number of days the participant attends/misses. Programs are progressive and curriculum based, and as such, are intended for the participant to be present during all the days/hours of the specific program registered for.

This policy is subject to change at any time without notice.

• Requests for any changes to your registration (cancellations, refunds, program date adjustments, etc.) may be made until two (2) weeks prior to the program start date.
• Refunds are only available up to eight (8) weeks after your date of purchase.
• After eight (8) weeks, and until two (2) weeks prior to the start date of the program, a coupon for the value can be issued.
• Within two (2) weeks of the start date of the program, any fees paid will not be returned.
• Refunds can only be returned to the payment card by which they were paid.
• All refunds are subject to a minimum 10% administration fee.

This policy is subject to change at any time without notice.

The cancellation fee is an important part of your registration, as it helps to support the agreement between you and Alien In-Line that comes along with registering for a program. Additionally, your cancellation fee helps offset our processing fees and costs associated with your cancellation such as: issuing the credit, updating the website and registration form, notifying students on the waitlist, registering a new student to fill the space, invoicing, and more. We greatly appreciate your support and understanding of this policy.

We strive to provide the best experience possible for all of our participants. We put much thought into the planning and instruction for the specific ages of each program. Therefore, we do ask that you adhere to the stated ages for each program. We also want to be true to our advertising and the other children who sign up for the program by meeting their expectations of the age-range.